The rear derailleur does not shift gears when connected over Bluetooth LE. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. You may believe that all electric bikes are the same - just turn on the battery and go! Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. Also, how do you change it from military time to regular time? Sits on a 2018 Scott e-genius Tuned, and I have had nothing but trouble with charging the e8000 Steps. We decided to provide the basics on one of the motor systems featured on select bike models: Shimano STEPS. E-bike battery charger making horrible noises, only works certain outlets? This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. You are using an out of date browser. The new GT Grade comes with full Di2, internal battery. * Near a device such as a television, computer, radio, or motor, or inside an automobile or railway car * Near a railway crossing or railway track, television transmitting station, or radar base, etc. Clock Set the internal clock. It is possible that left lever control defected? When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. We show you how to use the charger, as well as some minor pros and cons of the charger design. Luckily it's still under warranty. They found particles within the charger battery interface. It would be helpful to see other pictures of the PCB, If you can show me the component references ? , The Nomad is one of the newest e-bikes to grace Magnum's 2021 product line. They say itll be fine even if youre driving along the motorway in the rain with your bike attached to a rack. Your selection here will affect all distance and speed based calculations elsewhere in the system. Batteries have an adapter included to charge off the bike. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? #1. HIMO Battery Charger DPLC084V42 User Manual, SanDisk iXpand Wireless Charger User Manual. Do not clean the bicycle with a high-pressure washer. E-TUBE PROJECT connection Before setting up a connection, turn on the Bluetooth LE function on the smartphone or tablet. The chain may break, and you may fall. Operate the shifting switch once to activate the rear derailleur, then operate the shifting switch again to shift the gear. But be aware some controllers do brick themselves at end of life so you might be SOL anyway. Cycle computer connection To connect, the cycle computer needs to be in connection mode. For information on how to put the cycle computer into connection mode, refer to the manual for your cycle computer. Is there no boost in any of the assist modes (eco, normal, and high)? is there sufficient charge remaining in the battery? SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. I switch the battery on and off until the walk mode turns off. Occasionally, Shimano will release updates to the Firmware running on your Shimano STEPS drive system which might introduce new features, improve performance, or fix bugs. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. BC. At the highest level of assistance, you can expect up to 30 miles on a batterys charge. Replaced the battery but still no joy. It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. Description says comes with power cord but from current seller does this mean USB cable? When i bought my bike it didnt have a headlight. I see that the charging port has a few communication pins also, I think a dealer could use some diagnostic equipment to 'reset' it. Then all you need to do is connect the charging cable to your power outlet. The up and down buttons on the Switch Unit allow you to scroll through the menu and to toggle between options, while the main button on the bottom of the display confirms the option you have selected. Can you relate to this? Check whether the shifting switch supports wireless communication. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. Providing a seamless and easy ride from a standing start even on steep inclines. DANGER. If Shimano can't reset it then it's a very stupid design. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. Connect the various parts securely, and charge the battery again. Is it compatible with Shimano Ultegra Di2 6870? Handlebars must be free to move left and right without binding the wires. You should then see a gear icon and the word Setting in the upper right corner, and the first two menu items Clear and Clock should be visible. If any of them are missing, there may be a problem with the connection. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Charging plug BT-E8020 Battery. Light Toggle the bikes front light being On or Off. The following is an explanation of the terms displayed on the website. Currently available manuals and technical documents from Shimano are posted on this site. Thing is, Shimano don't supply you with a plug in charger as such. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Same I replaced the charger and all has been well since. It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. Overview of connecting for charging. I got the new E8020-charger finally (5th replacement) and new batteries from Shimano by warranty, and the new E8020 seem to work perfectly in colder temps, too. Do not leave the charging cable connected when performing maintenance. Bring charger and battery indoors for a few hours and the problem went away. It may impair the function. Looking at your picture, I see a white PCB in order to do not can follow the track of the component on the PCB. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. QM Quick Manual. 2. As always, we are always happy to chat with you about questions regarding this system. (The bicycle will switch from the connection mode to the normal operation mode. Shimano STEPS E8000 Continuous power: 250W (500W peak) Torque: 85Nm Weight: 2.6kg (5.72lbs.) If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. If the ambient temperature is low, the batterys usable time will be shorter. Everything else on the computer seems to work fine. The LED does not light up when the charging cable Is connected. Contact the place of purchase. Curbside Pickup Available NOW! Its so frustrating. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. If this happens, simply turn off the bike, take your feet off the pedals, make sure the bike is upright and stationary, and turn the system on. Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. This depends a bit on how often you shift and also your shifting style. this week I tested a new Canyon spectral on with the EP8 motor. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. Gear shifting is not performed while charging. Pedelecs like the M-E1 provide a boost to your pedaling input with an electric motor. However, its possible that your bikes manufacturer pre-programmed that for a recommended tune-up at 500km, so it doesnt necessarily mean there is a problem. For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. If gear shifting operation does not feel smooth, consult the place of purchase for assistance. Connecting to a wireless shifting switch This product can use an original wireless standard to wirelessly communicate with a compatible shifting switch. You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. Well, the battery is brand new and I would exclude from the beginning that the cells are unbalanced. How can this new ban on drag possibly be considered constitutional? Consult your place of purchase or a distributor regarding items requiring replacement. Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. Thats typically how firmware is updated using Shimanos E-TUBE PROJECT software. The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. Next, plug the charging plug into the adapter (SM-BTE60) and then plug this into the corresponding battery charging port. At IT Factory, I gained foundational knowledge in Python programming, including a solid understanding of the OOP (Object-Oriented Programming) pillars. Are there any abnormal noises coming from the derailleur? Charging port Charging port Charging port BM-E6000 BM-E6010 EW-CP100. Lift the rubber cap to reveal the charging socket and insert the charging plug. The current may be insufficient for charging. Products are not guaranteed against natural wear and deterioration from normal use and aging. I think there might have been a very poor 240v (UK) connection. If you are using a USB hub, reconnect the charging cable to the AC adapter directly. Shimano STEPS EC-E6002 Cycle Battery Charger without Power Cable - Black 54.73 New 40.00 Used Satellite Charging Port Shimano Ew-cp100 200mm Cable Length (1) 52.99 New Shimano Charge Port Steps Ew-cp100 for Integrated Battery 550mm Cable 52.80 New Shimano Steps BT-E8010 36V External Frame Battery - Black (1) 492.67 New 248.00 Used SM-PCE1 not compatible with Shimano E-TUBE 5.0.1 version FIND OUT WHY WE ARE THE BEST All the advantages of Eplus Flash for Shimano E8000 Switching operation modes For the setting procedure, contact your place of purchase or a distributor. Press the main Cycle Computer button to advance to the minutes. Youll start to feel your bike moving at two miles per hour. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. When used normally you can expect to get about 2500-3000km of riding out of a single charge, depending on how often you shift and how you shift. Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. Contact Each of the hardware units will be displayed on the screen and those with available updates will be marked in red. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. "After the incident", I started to be more careful not to trip over things. Do not ride the bicycle while the charging cable is still connected to it. Is there a way to change this to percentages? The battery will gradually lose its capacity to charging after repeated use. Connect the charging cable to the charging port of this product as indicated in the figure. Do not deform, modify, disassemble, or apply solder directly to the battery. still light is not illuminated.. please help. The battery is an exhaustible item. On my last ride I ran the battery all the way down until it shut off right before the final DH. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. If the battery has become completely empty, charge it as soon as possible. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. We use cookies to ensure that we give you the best experience on our website. Do not get the charging cable or charging port wet when connecting them. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. This information was found through Shimano's STEPS training program and the system's user manual. The battery or board on the battery could have died. We buy houses. Hi Simon. Pull the plug, preferably with the correct tool (but I've done it with fingers just fine). Wakefield. It sounds like it is not a Montague bike (ours) based on the system being a 7000 series, so you could also reach out to the bike manufacturer for help. In this case it appears as SCE7000. Use the specified battery and charger combination for charging and observe the specified charging conditions. On ECO mode, you can expect about 50 miles on a single charge. Save my name, email, and website in this browser for the next time I comment. If this is not observed, bursting, overheating or problems with operation may occur. (B) Maintenance alert:Indicates that maintenance is required. Are you sure all connections are clean between the battery and charger? Somehow they managed to remove enough to allow contact. SHIMANO SERVICE CENTERS It can also charge the battery directly with the use of an adapter. Charge the battery and check again. While the STEPS system can use a handful of different battery and control unit configurations, well go over the equipment used on the Montague M-E1, which includes theBT-E8014 battery and theSC-E7000 Cycle Computer, which well refer to as the display. When I hold the shift lever it still shows green on the junction box, which I think means it has loads of charge. The battery was lasting perfectly. The electric wire has small waterproof connectors, so do not repeatedly connect and disconnect it too often. I'm having the same problem. Store in a safe place out of the reach of small children to avoid letting them swallow by mistake. Long lifespan; . Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. If the connection cannot be performed in the way described above, refer to the manual for your cycle computer. The home screen of the app should display a large plus sign in the center. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu. I got a brand new bike and the motor is not turning on, Steps e7000, battery is fully charged, head display comes on and if I ride it the MPH changes so its not the magnet, battery lights show full and stay on, are they meant to stat on? This question does not appear to be about bicycles within the scope defined in the help center. If the controller has shut it down, it can probably be "rebooted" by. Never use alkali-based or acid-based solvents, such as rust cleaners. If it still does not charge, contact the place of purchase. PRODUCT Beep Turn menu Beep on or off. Before storing your battery for long periods, you should first charge it to around 70% full. Has anyone ever had an issue with the battery not charging? Depending on how urgent the matter is, you could contact Clive: It really seems that bms bricked the battery when the voltage started to increase unexpectedly. Download E-TUBE PROJECT from our support website (https://e-tubeproject.shimano.com). In addition, cleaning the chain and QUICK-LINK with a neutral detergent and lubricating them can be an effective way of extending the life of the chain and QUICK-LINK. You've probably already read the news that Shimano's Deore . It doesn't even turn on. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. What make and model is the bike? Adjust N/A with the M-E1 (Only applicable with electronic shifting) Shimano STEPS systems are similar with one difference. The front derailleur has to work harder than the rear derailleur and therefore also consumes more energy. If you dont see this screen, tap the bike icon in the middle of the bottom bar. I would just take the battery and charger to the retailer you purchased the bike from, if there are any problems it should all be covered under warranty. When set to On, the light is always on when the drive system is on. Luckily, any errors in charging the battery will be shown by a blinking LED light. Having done this, turn the power off and remove the battery from your bike. The dealers manual for professional bicycle mechanics is available from our website(. You are using an out of date browser. Charging time will be longer at lower temperatures. If your bike does not have that, the light on/off would be a setting within the menu which can be accessed through the display. Just like any other bike, you can use your charger on any standard wall outlet. So far so good. Lift the rubber cap to reveal the charging socket and insert the charging plug. Plus, after 500 charges your battery will still hold 80% of its charge, and that only drops to 60% after a whopping 1000 charges. You can see more detail on page 39 of the E8000 manual: https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf. If another device is connected to the system via Bluetooth, such as one of the available Shimano mobile apps (more on those later), then you will see a Bluetooth icon to the right of the battery indicator. If it does, perform pairing again. I would isolate as much wiring as possible and triple check all connections at every point in the system. New shared architecture Drivetrain components from Shimano. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. When each Firmware update has reached 100% youre all done! Rob has ridden the bike, so make You must log in or register to reply here. If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. How long does it take to charge a battery? Select the unit name displayed on screen. Check the following information if you have a problem handling the product. But before you get to that conclusion, Id measure the individual cell voltages and make sure they are all within 0.1 volts of each other and that none are anomalously low. Have had a similar problem once. They would not charge when the battery and charger were below 11degC and the battery was close to empty. If lightning strikes, electric shocks may occur. * Fully understand the precautions for use before using the product. Remove and reconnect the power plug of the AC adapter, and then charge again. Required fields are marked *. Special battery This product can only charge a SHIMANO lithium-ion battery. Updating the Firmware can be done with the Shimano E-Tube Project mobile app for iOS or Android devices, or with the E-Tube Project software for Windows if you have the necessary linkage device to connect the STEPS system to your computer. The shimano steps battery can be mounted on the down tube or above the rear wheel: Courtesy The current incarnation of the Shimano STEPS system has a 400W-capacity lithium-ion battery,. It only takes a minute to sign up. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. EV Exploded View. Learn more about Stack Overflow the company, and our products. If the drive system shut off completely, it could be an issue with the wiring between the head unit and the motor. Connect the adapter to the charger plug and then insert it into the charging port on the battery. Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. It's only been its 10th charge I'd say. "The second problem is that im not sure if a new battery will work wihout pairing/programming. This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. This enables you to track these metrics for an individual trip, or over any period of time you desire. Yes, no problem, I've used three different batteries on my bike so far and no problem switiching between them, nor when the other batteries went back to their original bikes. By the way there is some glue on the components and connectors, that means they really don't want you to repair the battery yourself. Mine was also causing the charger light to strobe before eventually not allowing the charger to connect. If this is not observed, fire or bursting may occur. Do not touch the metal terminals with metal items such as hairpins. got settings and tried to on and selected on. It sounds crazy, we know. Failure to do so may cause a fire or electric shock. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. The SM-BTR1 external battery that has been around for 8 years can ONLY be charged with the matching battery charger that runs on 110V AC current. Wipe the connection terminals clean with a dry cloth, and then charge again. If pairing still fails, contact the place of purchase. The second step to take when getting to the bottom of your bike's charging issues is to check your bike battery's voltage. The most up-to-date information is available on the SHIMANO website. When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug.
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