MY SON, MY DAUGHTER AND I ALL HAVE SAME SAMSUNG REFRIGERATOR AND WE ALL HAVE SAME PROBLEMICE MAKER FREEZES UP AND NO LONGER WORKSTHE REFRIGERATOR BUILDS UP ICE IN BACK OF REFRIGERATOR AND LEAKS WATER OUT THE BOTTOM UNDER DRAWER.I HAVE HAD A REPAIRMAN COME TWICE.AND CHARGED ME ALOT JUST TO USE A HAIR DRYER TO UNFREEZE THE ICE COMPARTMENT..HE REPLACED SOMETHING IN BACK OF INSIDE AND CHARGED ME LIKE 150.00 THEN IT KEPT HAPPENING AND ANOTHER REPAIRMAN WANTED 500.00 TO REPLACE INSIDE BACK OF REFRIGERATOR..NEVER NEVER AGAIN AM I BUYING A SAMSUNG AND FEEL BAD MY 2 KIDS WHO GOT HOUSES OF THEIR OWN ARE HAVING SAME EXACT PROBLEMSMY SON WENT OUT AND BOUGHT JUST AN ICE MAKER SO THEY COULD HAVE ICE. The latest, Read More The Samsung Galaxy S23 leaked colors: Sneak peek!Continue, Samsung Electronics Co., Ltd.today introduced its One UI Watch user experience at Mobile World Congress (MWC) today. Samsung should not be allowed to do business in the U.S. for this scandal. Our daughter has one of these and its been nothing but a problem. Silly and genuine hearted us we went on the word of Samsung, guess what? We used to try thawing it numerous times, but now, after only 8 years, we are sick and tired of dealing with these problems, so today we bought a new refrigerator, not a Samsung!! Its ashamed costumers spend there HARD EARNED MONEY on Junk that is just pretty on the outside. I didnt even realize the problems I was having were common until just recently. 3. The Ice maker also freezes up whereby no ice is rendered. Samsung stepped up even after their 1 yr. warr. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2022 OULegal. The mediator will assist the parties in settling. There are also complaints about the ice-making mechanism. The lawsuit claims that Samsung knew about the problems for years, but refused to replace or repair the ice maker. It is the law firm that is handling the settlement of the class action. The lawsuit details defects that affect the built-in-door ice makers, resulting in leaking and slush and over-freezing in the ice compartment. It makes the metal auger incapable of breaking the ice sheet and now it cracked the body of the ice storage area. You may be eligible for compensation if you bought a Galaxy smartphone. In the past 5 months it has frozen up every other week. We have a formula we have to keep in the fridge for our middle son who has a rare bone disease and if I can not rely on a fridge that I bought for $4000 to last more than 3 years or have the company make it right for me as the consumer, I absolutely will not be purchasing any other Samsung products! Click here for more details Which one of these applies to you? The lawsuit has become an important warning for other companies and will help consumers get their money back. The compensation varied depending on the type of refrigerator and the problems experienced. v. He is very familiar with Samsung and is writing up what he found. The settlement is expected to settle the case for the consumers. It can also extend the lifespan of the refrigerator and ensure that it functions properly for years to come. It demonstrated the importance of holding manufacturers accountable for defects in their products and provided a mechanism for affected consumers to receive compensation for their losses. Samsung refrigerator model-RF28HMEDB5R/AA, DATE OF MANUFACTURE-MAY, 2017. I am also interested in entrepreneurship, gaming, and basketball. I should have complained to Samsung a long time ago. I was also told about an individual that moved to the U.S. from Korea who stated that Samsung refrigerators sold in Korea are far superior in quality to the U.S. versions, and that she would never purchase imported Samsung products. Im sure there is an ice problem as I cant even get my deli tray to open, appears to be frozen shut. I have a Samsung Refridgerator Model # RF25HMEDBSRAA Icemaker is No Good. You might be surprised. Why must I now have to be burdened again with the cost of repair and transportation if this is a defect in the manufacturing process? The two consumers paid a premium for energy-efficient fridges, but the ice maker stopped working, and the drawers leaked water. Lawsuit against Samsung refrigerator, Model Code: RF28HFEDTWW/AA, Manufacture date; September 2014. This refrigerator,freezer has given us problems ever since we brought it home. Defective Ice Maker with my Samsung side by side. The Energy Policy Act requires appliances to meet certain efficiency requirements, and a defect in a fridge does not make it eligible for an energy-efficient certification. So i paid a technician to remove the ice. An external built-in ice maker set into a "cut through" in the fridge door. The settlement will help both Samsung and its customers avoid future problems. Powered and implemented by FactSet. I purchased the extended warranty. I have to turn it off, take the ice out, & use the blow dryer to melt the ice build up. NEED my money refunded NOW. Its important for consumers to review the settlement terms and eligibility criteria to determine whether they may be eligible for compensation. Plaintiffs claimed that putting the cookware in the dishwasher caused the non-stick surface to peel away and leave sharp edges. Im worried the water line will freeze and burst. The complaint states that the manufacturer has failed to repair the defective ice maker. I havent heard a darn thing about any type of settlement, I have to manually defrost my dutch door Samsung fridge about every 2 months!! Every day, I have to soak up the water in that area. I would like to join your class action law suit. My Samsung ice maker in the refrigerator doesnt work. He then used a thermal imaging camera and found that the temperature was 45 degrees at the top of the refrigerator and 29 degrees near the bottom, court documents state. Samsung maintains that there is no issue, despite the fact that some of its other models have some problems. I know its hard but please do it or we are further at their mercy. Our 3-year-old fridge is broken and our only recourse is to remove it and buy a new one. It has rewarded over $6 million to Samsung customers in the past few years, and it is not surprising that the company is facing a large number of class-action lawsuits involving its products. samsung refrigerator class action lawsuit complaint filed over alleged frozen coil defect; samsung refrigerator recall list 2020; samsung . I have a Samsung RF28JBEDBSR/AA I have just quit using the ice make and buy ice. If you complete the form in a matter of minutes or seconds, you could wind up receiving thousands of dollars back. We have to defrost the ice maker ever 2 weeks or so . It cites the manufacturers failure to recall the product and to replace faulty units. The company has not responded to the suit as of yet, and it is not required to disclose the specifics of the claim. The Samsung Refrigerator Class Action Lawsuit has garnered thousands of complaints, some of them involving spoiled food. (its the ice maker). The Energy Department notified Samsung of this on Feb. 18, 2010. Thanks In this article, we will explore the details of the Samsung Refrigerator Class Action Lawsuit Settles, what it means for consumers, and what actions they can take. My husband and son both worked outside in the heat as we had an auto shop. Consumers who believe they may be eligible for compensation should review the settlement terms and eligibility criteria carefully to determine whether they qualify. The company has notified the Better Business Bureau and the Consumer Product Safety Commission but still failed to offer a repair or replacement. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. We just found out about this lawsuit this month from a appliance service man. The lawsuit alleges the fridges are defective, fail to keep food at a safe temperature, yet Samsung routinely denies warranty claims. The original class-action lawsuit was filed in February 2017. I have to get on my hands and knees and chop the ice out so my freezer door will shut and work properly. Thanks, i also have a sam sung frig and have the ice maker changed and stll week after week im defrosting it cause of ice build uo. I purchased a new refrigerator and moved this refrigerator to the garage as I am just sick of dealing with it. Until this moment , I did not know there was a lawsuit on the Samsung refrigerator. The plaintiffs have been filing a class-action lawsuit against Samsung for the past decade. I am Disabled, elderly, and needed the extra icemaker in the bottom freezer as it is easier to access from my wheelchiair, walker, or while using support devices. Should we not be entitled to having our ice maker replaced or repaired at Samsungs expense being they were aware of the defective machine years before we purchased ours (in 2020) yet they kept selling defective machines? As it stands right now, however, there are still no significant updates to share. A: The reported problems included issues with cooling, excessive noise, and ice makers that malfunctioned. We tried to turn off the ice maker while we thawed the block of ice, but even though it was off, ice still came out creating another frozen slush! Have tried for a week to get service to see what caused this problem and nobody responds to my pleas. The Samsung class action lawsuit alleges the company knew about the temperature defect but concealed it from consumers while continuing to sell the product. Getting through to Samsung customer service has been/is difficult at best. We go through a lot of ice and that model had the largest ice maker I could find. I have theexact refrigerator and exact same issue with my ice maker. To join a Samsung class action lawsuit, individuals must send a dispute letter to the company with the case number and their signature. Samsung used to be a rusted name Id never buy another Samsung product nor recommend one to anyone just the opposite I would strongly advise people to stay away from anything made by Samsung. Please update the body of your original post to include this information. I forgot to mention, cubes or crushed feature doesnt matter it all comes out the same, shaved. In 2017, a class action lawsuit was filed against Samsung over the defects in their refrigerators. Samsung products suck. Finally gave up and brought ice in that takes up room in the freezer for past years (just like back in the 60s). nope. I dont understand how thats fair when We pay on time every month. Same icemaker issues mentioned by everyone else after about 2 1/2 years. Addition Information Samsung Ice Maker Lawsuit, Class Action Lawsuit Filed Against Samsung Refrigerators Due to Ice Maker Issues. A technician showed him how to defrost the ice maker, loosen the ice, remove the screws and take out the ice maker and its "auger motor." He then allegedly showed the plaintiff how to defrost the ice buildup inside the ice hose/drain with a space heater or hair dryer. Its almost like Were being punished for a Name Brand Company that should put out better products or pull their refrigerators instead of continuing to sell them knowing they had issues. While the claims process may take some time, the compensation provided can help cover the costs of repairs, replacements, and related expenses. A: The amount of compensation that consumers can expect to receive under the settlement varies depending on the specific problems experienced and the model of the refrigerator purchased. "This defect is fatal to the operation of the refrigerators, which serve one purpose: keeping food and other consumable goods at a safe temperature.". Try this phone number. Count me in. We have now given up on thawing it out and now we purchase ice to have cold beverages. Depending on whether or not your All-Clad had "sharp edges" after In October 2020, we also purchased a four-door Samsung refrigerator (same model RF28T5021SG/AA). Besides helping consumers, the lawsuit will also serve as a warning for other manufacturers of Samsung products. My Samsung French door refrigerator ice maker continues to ice up. While this case is still in the early stages, it is worth noting that the class action is still ongoing. What: The case has to do with an alleged defect causing the refrigerator coils to freeze and in turn stops the refrigerator from cooling. Legal Statement. Its important for consumers to note that there was a deadline for submitting claims under the settlement. Latest Samsung Watch 2021 : User Experience. Found instructions on how to defrost and did that several times, no response from Samsung other than authorized service reps, none of whom would come because we were in lockdown. so we quit calling the repairman. What a real pain just to get a refrigerator that works. I joined the lawsuit at the height of the opposition and am trying to figure out where to go from here? Now in few days The fan start to make noise as if the ice is building up. Everything in the fridge will be lost if they can not get someone out sooner. Eligibility for compensation depended on the specific problems experienced and the model of the refrigerator purchased. The repair man said the refrigerator more than likely had an issue since the time it was hooked up in our kitchen. For more details about Samsungs trolling lawsuit, please visit our website. Furthermore, the plaintiffs allege that the manufacturer has failed to issue a recall. . The last time the technician told me my water into the ice maker was running too quickly, which I thought was a joke. The class action lawsuit is still continuing, and mediation is still taking place. It still frosts up and stops working. Another might open in the future. i have MODEL # RF263BEAESG/AA I am so disappointed as I thought I had made a good buy. ICE Limitations. However, Samsung and the claims administrator are committed to processing claims as quickly and efficiently as possible. The plaintiffs are seeking a full refund or partial reimbursement of their costs. Piece of garbage. I have referred this from the local dealership to corporate. This is fourth service call on my Samsung RF23HCEDBSR for ice maker freezing up. Class Action Lawsuits You Can Join - Top Class Actions Open Lawsuits PA House advances legislation to help adult sexual abuse survivors JOIN INVESTIGATION Inaccurate background check class action lawsuit investigation JOIN INVESTIGATION Ringless voicemails (prerecorded voicemails) class action lawsuit investigation JOIN INVESTIGATION A: The settlement provides compensation for repairs, replacements, and out-of-pocket expenses related to the refrigerator issues. would like to become part of the class action lawsuit. I have the same problem as everyone else , ice maker has never worked right. We began leasing our Samsung refrigerator back in 2020 from Aarons who believed had the best products. We just called Samsung and are waiting for their authorized service repair to come fix the ice maker. i have same problem with the refrigerator RF28HMEDBSRAA . The lawsuit claims that the Samsung refrigerators have been recalled multiple times, but have not been adequately repaired. Lots of questions here about how to join the class action suit, but no answers. Difficult economy and loneliness forces some retirees to move in with family. Weve had the service department at our house two separate times and paid for both service calls. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Claims had to be submitted by a specified date in order to be eligible for compensation. these ref. Q: How Long Will the Claims Process Take? My heart goes out to the thousands of customers that are going through this right now. What was the full number 1-856-772 ? Are there any pending class action lawsuits against Samsung (for refrigerators with defective ice makers) that we can join? When I came back inside there was a massive amount of water all over my hardwood kitchen floor. It is no longer under warranty, In case you're trying to visualize, here . The lawsuit sought compensation for consumers who had purchased these defective refrigerators and had suffered losses as a result. South Carolina Department of Consumer Affairs. Q: What Are the Eligibility Requirements for Compensation? The Samsung refrigerator class action lawsuit was filed in Virginia after consumers complained about their defective ice maker. Purchased in 2017. My Samsung fits in the group of faulty ice makers. I have had it 2 yrs now and every damn month like clockwork, ice builds up in the back and under the icemaker. The date on my samsung RF26xAEWP is Oct 2009, It has always iced over. Your email address will not be published. In July of last year, the consumer advocate Consumer Reports filed a class-action lawsuit against Samsung refrigerators. Thanks! Had to have help to move the refrigerator to turn off the water valve. I am also a samsung refrigerator owner who has had problems. So, I gave up and decided to call Samsung directly. He then said that he could not help me! A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. This thing has been a headache for sure. The ice maker has never worked right we had the water lines changed a few months ago and now ice builds up under the freezer drawer causing the freezer door not to shut. After further research, we found out about the ice maker issues and lawsuit against Samsung for the faulty ice maker issues! Now, we are hearing a loud noise from the fan in the back of the fridge. Bennett February 23, 2022 28 2 min read. Compensation may include reimbursement for out-of-pocket expenses such as repairs, replacements, or lost food, as well as other forms of compensation such as extended warranties or rebates. I have a Samsung RB195 series model- RB195ACBP. The lawsuit was eventually settled in 2021, with Samsung agreeing to compensate affected consumers. In most cases, you will need to submit a claim, either online or through the mail, to receive your portion of the settlement or judgment. Check out the latest Samsung class action lawsuit updates and settlement news to discover if there are any potential Samsung lawsuits you can join. My Samsung French Door Refrigerator has a puddle or Ice build up under the vegetable draws,, 2021-04-27 I'd like to join the class action lawsuit. I will never purchase another Samsung product again. Samsung is the WORST product ever, and I dont miss an opportunity to approach other shoppers looking at any/all of their products. I see many times that someone has asked how they can join the class action law suit. After a couple of years the ice-maker started freezing up for both the down and the freezer. There are a few class action lawsuits that were filed. In the lawsuit, a few irate filers are attempting to recoup $88 million in legal costs.