Rome offers myriad ways to visit in style while saving money. Test and travel Under the circumstances, you should make your claim for denied boarding. Travel is only permitted to returning nationals and persons that fulfil the strictest criteria. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Please note:This map is intended as an aid to inspiration and to guide your travel planning. Find more details here. Re: Did Lufthansa rip us off over covid test requirements? Because of the pressure to set up the app which she made seem like our only chance to fly, we did not have time to show the hostess the travel requirements on the IATA website of Kenyas webpage to show we could instead get our son tested in kenya on arrival. All because Heathrow was overwhelmed and then a hostess did not know the requirements. Many countries require documents for entry, such as a valid negative Covid-19 test or an entry declaration. Since then kenya has relaxed their restrictions so you dont have to do this in advance, you just have to present your proof of a vaccine in kenya, or get a test done there. However, the entry procedures are not within the control of Lufthansa. Net If you're aged 12 or over, you must show proof of a negative COVID-19 test result to your airline when you leave mainland China. 2 weeks (14 days) after you received 2 doses of any "mix-and-match" combination of accepted COVID-19 vaccines administered at least 17 days apart*. 2022, earnings were still being "heavily impacted" by the spread of This rule had required tourists to show either proof of vaccination, proof of recovery from COVID-19 or a negative test in order to enter the country, according to the German National Tourist Office. Go to navigation; Go to main content; Go to search; Go to search; Go to footer . There are some very limited exceptions and additional testing requirements for those who cannot provide proof of vaccination. Germany is the latest country to drop its COVID-19 travel requirements for visitors.. Just in time for the summer travel season, the German government lifted its "3G" rule. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115934151', '');}, 'log_autolink_impression');flight, normally plenty of time. You will find further information about the Schengen countries on the German Federal Foreign Office website. One also has to keep in mind if you are going on a cruise or tour that there maybe additional requirements, such as an additional . Lufthansa could have emailed us in advance if they have different requirements to the country we are flying to. Copyright 2022 Travel + Leisure Co. All Rights Reserved. The airline industry has . Airlines are obliged to transfer additional passenger and passport data to some authorities in the destination country. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115987355', '');}, 'log_autolink_impression');airline, it was flying from the UK, so the employees weren't familiar with the EU documentation and their scanners couldn't scan the QR code". Starting Sept. 1, Lufthansa passengers who are medically unable to wear a face mask onboard flights will be required to provide a signed medical note and negative results of a COVID-19 test, taken . Info. Simply select your trip details and other parameters to get a personalized summary. Was it just the small card NHS appointment style cards you produced at check-in? Airlines must confirm the negative test . Compare Lufthansa flights to Chengdu Shuangliu International now. - kenya asks for proof of covid vaccine or a covid test on arrival. Test results are readily available within one calendar day. Coronavirus (COVID-19) travel rules. Volkswagen's main rival . Looking for a last minute deal or the best direct flight? Whether you are managing the duty trips on behalf of your company or your own travels, make sure you follow the safety and health instructions along your journey. If you need to transfer between Pier A, B, C, or Z (in Terminal 1) and Pier D or E (in Terminal 2), follow the signs to the SkyLine train, which departs every two or three minutes, or take one of the shuttle buses that circulate between the . The medical certificate is available online and requires a physician to sign off that the passenger cannot wear a face mask due to an underlying medical condition but is still fit to fly.. Entry is restricted. The easiest way to transfer your data is online in advance. in the previous year. {{item['V2 Header']}}, We would love to keep you posted on the latest promotion. They said we could book another flight for one week later, but at much higher cost, but could not tell us the cost or sell us the tickets, all they could do is provisionally reserve seats for us, and we must call our travel agent to confirm. Print this out and take it with you: "Entryrestrictions For entry into Germany, proof of vaccination, proof of convalescence or proof of testing is no longer required. "We still . "Results are usually available within four to five hours after testing and are linked to the customers flight ticket. - we had checked in online and had boarding passes, and baggage tags from the machines before check in. - must have a COVID-19 vaccination certificate showing that they were fully vaccinated at least 14 days before arrival; or, - must have a COVID-19 PCR test in English taken at most 72 hours before departure from the first embarkation point; or. Meanwhile, the country's air traffic is set to pick up even further in 2023, according to the German Aviation Association (BDL). - we call the travel agent immediately from the airport, they say there is no record of the provisional booking and we must pay a v high price for alternative tickets. Germany had no COVID restrictions. Is this just v bad service, when we have paid so much for a flight? We had a v bad experience with Lufthansa, not sure if it was just bad service or theyre deliberately trying to rip people off. A driving licence, bank and credit cards or similar documents are not accepted as valid travel documents or as proof of identity. If you are visiting Nigeria, your passport should be valid for a minimum period of 6 months from the date you arrive. Its July 2022. APD was also abolished on 1 March 2016 for young people aged between 12 and 15 years, for all flights in Economy Class departing from the UK. Test and travel. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115934215', '');}, 'log_autolink_impression');airlines may request that British travellers show proof of vaccination on the NHS App at check-in. 12/27/2020. Several countries, e.g. dropped worldwide, Germany also dropped requirements of people Yes we just had the hand written nhs cards as proof of vaccine. 3 min read. All loans have since been fully repaid, the company As of 30 December 2020, transiting passengers are exempt from the requirement that all passengers must have a negative COVID-19 PCR test result. Get off the well-trodden Christmas market trail: 10 European favorites that shine with unique yuletide culture. Covid-19 tests for destinations outside Germany. Lufthansa and the card provider Visa Inc. (Sherpa) do not guarantee the completeness, correctness, updatedness or quality of the information provided and assume no liability whatsoever in this regard. Does not specify what exactly is required? However APD continues to apply to bookings in Business and First Class. These certificates last for a period of time but you can just download a fresh one prior to each trip. The tests require a throat swab and are certified by relevant health authorities in Germany. But it still stands that IATA and the kenyan government website say you can have a test on arrival instead. So i still think we were refused our (ta && ta.queueForLoad ? So as well as paying a high emotional cost from missing a christmas family gathering, we have lost our money. Check in for your next flight from the comfort of your home or office. The tool provides immediate clarity on COVID-19 testing and vaccination restrictions, quarantine rules, visa requirements, any additional documentation required, and general destination-based masking and health screening rules. need to be tested and show proof of a negative Covid-19 test before departure (vaccinated and recovered persons are only affected by this testing requirement if they have been in a . As entry regulations are constantly changing in individual countries, Lufthansa accepts no liability for the validity of the information provided. Unknown regulations for Corona test certificates and local test centres, as well as local . 2023 Lonely Planet, a Red Ventures company. Investors welcomed the positive outlook, which surpassed analyst expectations. Effective January 5 at 12:01 Eastern Time, the U.S. Centers for Disease Control and Prevention (CDC) will require a negative COVID-19 test result, taken within two days of departure, or proof of . Airline Terminal: International Terminal. The rules, often unevenly enforced, have left travelers frustrated. EU will lift external travel ban on 14 countries in July but US not included, Vienna Airport will test you for COVID-19 for 190 so you can skip quarantine, Germans are 'fishing' for baguettes at closed French border, Do Not Sell or Share My Personal Information. The electronic travel permit must be applied for and authorised before the start of the journey; a permit can last up to 72 hours in particular countries. All rights reserved. All other U.S. citizens can enter Germany for all purposes, including tourism. If you are a resident in Nigeria, your passport must be . Otherwise they could change their requirements and turn everyone away? At the check in counter we showed our covid cards as proof of vaccine. Covid-19 test requirements in Germany. Passengers who get tested can bypass quarantine in countries where PCR tests are accepted, with results available within four to five hours. Lufthansa Group Sitemap Legal Data . Check the regulations at your destination or find out about the requirements for travelling to Switzerland. Union (EU), such requirement was dropped by the end of You can find the precise requirements for a test certificate for your destination outside Germany as well as the locations of Covid-19 test centres by entering your departure and destination airports here. Airlines are obliged to transfer the data of all passengers to the US authorities on the day of departure. Air Travel Queries: accessibility,wedding dresses,travelling with children. German airline Lufthansa says it will test the practice of offering on-the-spot coronavirus tests before boarding intercontinental flights in an attempt to find a way to get long-haul passengers flying again. They were really only issued as reminders of appointments. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115934372', '');}, 'log_autolink_impression');airline should still have allowed us to board, if they were going to apply more strict requirements shouldnt they have told us in advance? Entry regulations COVID-19. For current travel information and updates, please visit Lufthansa's website. The best Lufthansa flight deals to Chengdu Shuangliu International. Wed have had plenty of time in kenya to set up the nhs app, if the kenyans wanted to see it. "These test centers offer our customers the opportunity to avoid being quarantined, when arriving in Germany and Austria, with a negative corona test in their hand," said Dr. Bjrn Becker, Lufthansa's director of product management. Find out about the USAs entry regulations in good time. Persons who do not provide these details can be denied transport or access to the gate. Passengers in Frankfurt are required to register for the test in advance either online or directly at the test center. Prepare yourself or your colleagues for a business trip in times of pandemic. Called German embassy in DC and they confirmed all restrictions lifted. Passengers are also obliged to obtain all the necessary travel documents and visas for themselves and their children as well as to comply with all the regulations of the countries that they will be flying over, to or from. Apply for a travel permit online up to 72 hours before departure at the latest. You can save your passport details at any time via the following link: A visa is necessary for entry to many countries. To offer you a more personalised experience, we (and the third parties we work with) collect info on how and when you use Skyscanner. For a visa-free entry into the USA you must show your ESTA electronic travel permit. U.S. citizens who are residents of China must demonstrate an important need to travel (due to reciprocity). Entry restrictions. According to BDL, point-to-point airlines had reduced their services at medium-sized airports in Germany because of "comparatively high location costs," including air traffic taxes, fees and security checks. Is this just v bad service, when we have paid so much for a flight? If you love train travel, youll love these new train services connecting European destinations in 2023. - we got to Heathrow 5 am for a 7.30 (ta && ta.queueForLoad ? Alternatively, you may use. Openings hours are from Monday to Friday, between 9am and 7pm, and on Saturdays and Sundays, between 9am and 5pm. Information for vaccinated and recovered passengers. Kindly fill the form below. The rule will apply to all passengers aged six or older on all airlines in the Lufthansa group, which also includes SWISS, Eurowings, Austrian Airlines, SunExpress, Brussels Airlines, and Edelweiss. We had a v bad experience with Lufthansa, not sure if it was just bad service or theyre deliberately trying to rip people off. - we had checked in online and had boarding passes, and baggage tags from the machines before check in. The hostess at the desk said we MUST instead have the nhs app as proof. You have the right to a refund of UK Air Passenger Duty under certain circumstances. Only items that you need with you at all times should go in your carry-on luggage. You may need to . So this is not about trying to avoid all responsibility, I know these things go two ways. Im basing my 10 minutes comment on what my brother in law told me when he got through at a similar time (without being asked for vaccine proof at all!) To the entry requirements It is each passenger's responsibility to find out about current entry and exit regulations and to take the required documents with them. I doubt it. Covid-19 testingor quarantine not required. Testing and quarantine In Munich, tests are available at the local airport clinic MediCare, located in Terminal 1. year-on-year to 32.8 billion euros (34.9 billion U.S. dollars). You definitely should pursue a wrongfully denied boarding claim with Lufthansa if the (ta && ta.queueForLoad ? But because not all passengers can wear face masks for extended periods of time, airlines are coming up with unique ways to accommodate them while maintaining safety for the entire cabin. Thanks for the tip, This is the version of our website addressed to speakers of English in the United States. The basics. of the year," the Lufthansa Group almost doubled its revenues They could not understand what i was asking and told me to "call the embassy." As COVID-19 related restrictions on air traffic have been dropped worldwide, Germany also dropped requirements of people arriving from China to take a COVID-19 test. Lufthansa boss Carsten Spohr has said air travelers will likely need to provide a negative COVID test or proof of vaccination before taking long-haul flights. Effective June 12, 2022, all passengers entering the U.S. no longer need to provide proof of a negative COVID-19 test. The country holds the second highest Covid-19 death toll in the world, second only to the United States. Capacity on intercontinental and European routes to and from Germany will reach 88 percent of 2019 pre-pandemic levels, BDL said. $(document).ready(function () { Therefore your data will be collected either when you make your reservation or at check-in at the latest. (1 euro = 1.06 U.S. dollar), Copyright 1995- Lufthansa (LHAG.DE) will allow passengers to use new digital COVID-19 vaccination certificates at check-in for their flights, the German airline said on Thursday. After two consecutive years of losses, Germany's flagship Lufthansa's customer service team may be able to guide you, but you need to check official sources in Germany (and Croatia) about what is or is not required . - are subject to a COVID-19 rapid antigen test upon arrival. This way you can start your journey relaxed. The gate closes at one moment and passengers leave checkin at different moments so this incredulous statement tends to call into question your entire tale. Results will be available via an app. It is valid for two years and several entries, provided your passport does not expire within this period. If this is not possible, it will be collected at the check-in machine or while checking in at the counter. Germany opened its borders to fellow European countries on 15 June and removed its travel warnings for 27 European nations, including France, Spain, Italy and the Netherlands. Offers may be subject to change without notice. On selected routes you can have your Covid-19 travel documents checked in advance. Istanbul Airport, the home of Turkish Airlines, allows transit passengers to travel through the airport without the need for a negative COVID-19 test result. Reply to: Did Lufthansa rip us off over covid test requirements? Partnering with Centogene at FRA, the special facility uses PCR (polymerase chain reaction) testing kits that require a throat swab and are certified by the relevant health authorities of Lufthansas main markets, including those of Germany and Austria. A negative Covid-19 test is required for most destinations before commencement of travel. Covid-19 test locations You must hold a valid passport (and visa if required) to be allowed entry into each destination on the flight itinerary, including transit (if applicable). I thought they were all compatible now. Pack as much as possible in your suitcase or travel bag. Thanks for your advice lennybruce. A couple tips for you if you contact Lufthansa. Please make sure that your documents are complete and valid as otherwise you will not be able to travel. For the latest travel requirements, visit the State Department. Train travel is on track to be one of 2023s top travel trends particularly if youre a young citizen of France and Germany. The National Transportation Safety Board said it has not determined exactly how close a FedEx cargo plane passed over the top of a Southwest Airlines jet last month in Austin, Texas, but there was little margin. Perfect for a gourmet getaway: this northernmost region of France was awarded the European Region of Gastronomy 2023. I cant prove what happened, such as that I was queuing for 2 hours before getting to the checkin counter. >>I feel though no one has addressed my point that lufthansa were applying stricter requirements than kenya required<<. a Covid test and/or vaccination) and to present an entry declaration upon entry. To view the map, fill out the search fields using your city of origin, nationality, country of residency and vaccination status. All because Heathrow was overwhelmed and then a hostess did not know the requirements. At the beginning of May, Lufthansa became one of the first airlines in the world to make face masks mandatory onboard. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115934151', '');}, 'log_autolink_impression');flight, normally plenty of time. year-on-year to 102 million, the airline said. . COVID-19 Information. We know we could have been more thorough in advance and got the app just in case (the lufthansa website says the app is ideal for proof but does not say its essential), but feel badly let down. Passport validity. Across the European Union (EU), such requirement was dropped by the end of February. - kenya asks for proof of covid vaccine or a covid test on arrival. When the COVID-19 pandemic crippled global air traffic in 2021, The best Lufthansa flight deals to Chengdu Shuangliu International. Due to "strong increase in demand for air travel over the course Air passengers are required to get a viral test (a test for current infection) within the 3 days before their flight to the U.S. departs, and provide written documentation of their laboratory test result (paper or electronic copy) to the airline or provide documentation of having recovered from COVID-19. COVID-19 travel entry requirements. Please see here for further information on travel . COVID-19 test: Not required. For example, you wrote here: "So at check in you have only 10 minutes before missing your flight, and those who got through had to run to catch the flight." Last year, Lufthansa's passenger numbers more than doubled year-on-year to 102 million, the airline said. Passengers: - must have a COVID-19 vaccination certificate showing that they were fully vaccinated at least 14 days before arrival; or. In the current situation, the entry regulations for various destinations may change at short notice. Lufthansa insisted on vaccine proof (in 10 minutes) but that was not a requirement. Pack ahead. Passengers who refuse to or claim they cannot wear face masks aboard Lufthansa flights will only be able to do so with a negative COVID-19 test and a medical certificate in order to board. ", https://www.auswaertiges-amt.de/en/coronavirus/2317268, This is the version of our website addressed to speakers of English in the United States. The result of each test will be available within four hours. No matter her location, you can find her on Twitter @cai_rizz, Instagram @cai.rizz and caileyrizzo.com. Do you think lufthansa might compensate me, or do I have a very low chance? Your NHS appointment card from vaccination centres is not designed to be used as proof of vaccination and should not be used to demonstrate your vaccine status. You will find information about the regulations and about the collection and transfer of your datafor entry to the USA here: In some countries, specific regulations apply to under-age children (minors) entering or leaving the country who are either travelling alone or who are accompanied by an adult with or without parental authority. Travel is only permitted to returning nationals and persons that fulfil the strictest criteria. Heathrow connection time/British Airways vs American? After an hour queuing, lufthansa told us wed been treated as a no show and lost our return flights. A booster dose is not needed to meet this requirement. February. We were put into holding bays for nearly 2 hours. Covid-19 testing or quarantine not required. Passenger data is transferred on the day of departure. Country-specific regulations for travelling with children, Transferring passenger and passport data for certain countries. For example. I havent read the whole of your post but I note you say, we showed our covid cards as proof of vaccine. Lufthansa passengers can now be tested for COVID-19 either before departing from or arriving at the airline's hubs in Frankfurt and Munich. All COVID19 entry restrictions to Germany are lifted for the time being. Read our Privacy Policy. An additional test facility has also opened at Munich Airport, in partnership with its medical centre, MediCare. The above are the current regulations. Customers arriving into Germany and Austria are currently subject to a 14-day quarantine if their travel originates from certain countries. The testing facility is located between Terminal 1 and the Squaire and is open from Monday to Friday between 9am and 7pm and on Saturdays and Sundays between 9am and 5pm. The test facility, located between Terminal 1 and the Square, will evaluate up to 380 tests per hour, in a certified laboratory also located at the airport. These test centres offer our customers the opportunity to avoid being quarantined, when arriving in Germany and Austria, with a negative corona test in their hand, said Dr. Bjrn Becker, Senior Director Product Management Ground & Digital Services Lufthansa Group. Would welcome views. Please inform yourself about the applicable entry regulations of your destination country . Both the SFO-MUC route and SFO-FRA route link Star Alliance hub airports. Anyone travelling to the USA is obliged to give their details to the US Transportation Security Administration (TSA). Upload your documents before you travel - we check them in advance and make sure they are complete and correct. Apply for a travel permit online up to 72 hours before departure at the latest. Use the map below to quickly check the entry requirements for places you want to visit. BUT at the same time it says right after that "Bring all you corona paperwork to airport". Are you planning to travel and need a certificate proving you are fit to travel? Some (ta && ta.queueForLoad ? Are there COVID-related entry requirements for U.S. citizens? We did not video the hostess at the counter. Germany had no COVID restrictions. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Here's What Experts Have to Say, Passengers Who Refuse to Wear Face Masks on Russian Airline Will Be Placed in Designated 'Maskless' Zone, United, American Will Require Passengers to Wear Face Masks Throughout Airports, United Will Place People Who Refuse to Wear a Mask on a No-fly List (Video), Good News From Around the World to Make You Smile During Quarantine, Canada to Drop All COVID-19 Travel Restrictions on Oct. 1 What to Know, What to Do If You Test Positive for COVID-19 While Traveling, According to Experts, Australia Drops All Remaining Pandemic-related Entry Rules What to Know, Norwegian Cruises to Allow Unvaccinated Passengers Starting in September, Portugal Eliminates Pandemic-era Entry Rules What to Know, Delta's Mask Policy Bans This Type of Face Covering, Alaska Airlines Flight Attendants Will Issue a Yellow Warning Card to Passengers Who Don't Wear a Mask, U.S. Airlines Quick to Drop Mask Mandate After Federal Court Ruling, A Country-by-country Guide to COVID-19 Entry Requirements in Europe, Department of Justice to Appeal the Mask Mandate Cancellation What to Know. For all international flights, Lufthansa recommends that customers should check current entry and quarantine regulations of their respective destinations. The Lufthansa App offers many more services and useful information such as flight status, contact details, and more. It is no longer necessary to present proof of vaccination, proof of recovery or a negative test result for entry to Germany. Not sure if they can still be posted to you but you can download for printing and they have a QR code on that agencies can scan. . Below you will find links for a few selected Lufthansa destinations: * Lufthansa makes every effort to provide you with the latest information at all times. U.S. Customs and Border Protection (CBP) will ask non-citizen travelers to present proof of COVID-19 vaccination, verbally attest to their cause for travel, and provide COVID-19 vaccination status during the border inspection procedure. The correct APD is shown from 1 March 2016 on our website for young people aged between 12 and 15 years travelling in Economy Class. For flights . Haven't flown LH in awhile so I can't speak for their procedure, but for our international flights there has always been a link in Manage My Booking (or whatever the airline calls it) that tells us what we need for documents, including proof of Covid vaccinations. Exceptions: Excluded from the Visa Waiver Program are, among others, travellers. If you mean the cards handed out by GPs with details of your appointment those arent proof of vaccination.