Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Share on . To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Dallas, TX 75201 32 Old Slip, 26th Floor We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Fax: (609) 989-2213, Phone: (212) 908-9001 Official websites use .gov For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Sacramento Regional Office (California) DHS OIG agreed with this recommendation. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. A lock We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. (404) 974-9417 The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. We will continue to monitor DHS OIG's efforts to address this recommendation. Sacramento, CA 95814 We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. Official websites use .gov Information and guidance about COVID-19 is available at coronavirus.gov. Request a DHS speaker for speaking engagements, conferences, and other events. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. DHS OIG agreed with this recommendation. Office of Inspector General. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Check-In Office. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Secure .gov websites use HTTPS New York, NY 10005 (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Espaol 1-401-272-8090. Receive the latest updates from the Secretary, Blogs, and News Releases. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Region 3 Southernwestern Region > IEA Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Please direct all Congressional inquiries to OLA. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. . However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. OIG is headquartered in Washington, DC, and has three regional offices. In January 2023, DHS OIG issued an updated report review directive. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. An official website of the U.S. Department of Homeland Security. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. Address. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. 100 Penn Square East, Suite 502 It has not established roles and responsibilities for an organization-wide quality assurance program. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Share sensitive information only on official, secure websites. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. (LockA locked padlock) (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Vacant, Regional Inspector General for Audit Philadelphia, PA 19107 HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. Oklahoma City, Ok73105 Southeastern Region > About Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. DHS OIG agreed with this recommendation. 245 Murray Lane SW DHS OIG agreed with this recommendation. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. Media inquiries and department press contacts. Fax: (313) 226-4006, Phone: (915) 745-1654 Menu; Search; En Espaol; Secure .gov websites use HTTPS Office of Rehabilitation Services. DHS OIG officials also provided an overview of resource allocation steps. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Fax: (303) 335-4002, Phone: (313) 226-4005 The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. Office of Inspector General . Main Navigation. DHS Office Locations DHS Office Locations Skip the trip, apply online! Notably, some actions to fully establish these offices remain in process more than a year later. Menu; Search; En Espaol; Contact; It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Fax: (713) 718-4706, Phone: (818) 863-1901 Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Suite 30.450 Atlanta, GA 30303 Location details . : DHS OIG agreed with this recommendation. Official websites use .gov We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Gary Whitman, Acting Regional Inspector General for Audit (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Main Navigation. Providence, RI 02903. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. An official website of the United States government. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. Report suspicious items or activities to local authorities immediately. Menu; Search; En Espaol; Office of Counsel (OC) Suite 400 875 15th Street, N.W. Fax: (404) 588-3871, Phone: (617) 748-3218 Home Atlanta, GA 30303 Each Regional Office is led by a President-appointedRegional Director. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Below you fill find contact information for those offices. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Washington, D.C. 20201 OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. An official website of the United States government. I was also the lead tech agent for the Albany, NY . Return to top. Report Incidents With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). 40 Fountain Street. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. > Regional Offices. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue 1999 Bryan Street, Suite 1440 These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. (312) 730-1620 HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. > Agencies (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Fax: (202) 616-9881, Phone: (202) 616-4550 DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. A .gov website belongs to an official government organization in the United States. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. > HHS Regional Offices. Relator knew that management was assuming each camera had a 90 degree field of view. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Information and guidance about COVID-19 is available at coronavirus.gov. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. No. Teri Lewis, Assistant Regional Inspector General for Audit