Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Register yourself with a StubHub account. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. Specify the number of tickets you want to pay for. Swift will perform more . Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. You would transfer the tickets from your Ticketmaster account to the buyers email address. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. When you sell tickets through the service, there aren't any fees for listing. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. Not looking for Taylor Swift? Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. Obviously, were used to paying fees anytime we buy tickets online. Choose from the events list or search for the event through the search bar you wish to attend. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. You can try reaching out to Ticketmaster and see why the tickets are greyed out. All Rights Reserved. That money would go entirely to Ticketmaster. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. However, each of the services comes with its own distinct advantages. The findings raise questions for whether consumers have a right to full price disclosure up front. [2022], Gametime vs StubHub: Which Is Better For You? After the switch, you will enter the email address you use to access the community in order to reset your password. display: none !important; Vivid: $271 - $515. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). Please help! The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. 24/7 live chat support. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. Oops. The prices can also vary for different locations, for different states, different days, and different timings. You can also contribute via. Don't show them on your phone. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? The prices of tickets available on this platform differ from the actual face value of the ticket. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. There is no way to get in touch with Ticketmaster directly. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . [2022], Ticketmaster vs Seatgeek: Which Is Right For You? So, this certainly means you can be at a loss or profit accordingly. Ticketmaster vs Stubhub: Which is Better? . From the sellers side, 15% of the face value will be detected in the name of fees. Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. We are changing the way you register and sign-in to the StubHub Community. Got a confidential news tip? Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. These days, the majority of ticket sales happen online. 4. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Now what you can do is sell them to other people on the same platform. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. The guide from the brand will help you list your ticket on the website. Select the tickets you'd like to sell and click "Sell." 5. Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. With that said, you may still find yourself dealing with some additional checkout fees. That price tag will get . One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Only some of my tickets have sold. Ability to get tickets without visiting box offices in person. Google Pay. But it becomes a "buyer beware" type market, experts said. Bundle up and save on concerts, live shows,. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Every sale is final from the moment of purchase. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. Even for the buyer, searching and doing other movements on their website comes without any charges. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Which among the two has more payment options and offers tickets at rather cheaper prices? Some teams, venues, or artists put delivery delayson tickets issued to original buyers. . Save my name, email, and website in this browser for the next time I comment. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Taylor Swift with beabadoobee and Gracie Abrams. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Thats the reason the StubHub experiment didnt work. . Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Of course, this isn't to say secondary sellers are grifters in all circumstances. You are not required to use the same device you used to book the tickets. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. Having all of this information makes it easier for you to find tickets that match your budget and interest. seven seven = .hide-if-no-js { What if the buyer doesn't have an account? That doesnt make it true. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by Each week, we explore unique solutions to some of the world's biggest problems. [2022], TickPick vs StubHub: Which Is Better For You? Is there any way I am able to give these tickets to the buyer? They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. On the landing page, you will witness a big white box through which you can start searching for events directly. It allows you to sell the tickets and transfer them to a new owner. Ticketmaster should be able to confirm this for you. The question for consumers becomes how to know whether they're making an error before buying. Ticketmaster wont let me transfer tickets. Get this delivered to your inbox, and more info about our products and services. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Ticketmaster vs Stubhub: Customer Service. "Stubhub is saying they cannot refund buyers because sellers . Their automated email is useless and they have not got back to me. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Resold tickets are priced by the individual seller. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Log into your account and select from the list of 'Upcoming Events'. The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. StubHub: $128 - $155. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. Its art. There isn't any individual resale fee on these transactions. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. This does not cost you any more money. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Stubhub has a much less flexible return policy. Thank you! The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. Privacy Policy. You can transfer as many tickets as you like. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Id guess brokers who have confidence theyll get tickets. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets.