Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Great company to work for with some really good benefits and. Other benefits include a benefits pot so can get a subsidy for a gym membership. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). See what employees say it's like to work at Metropolitan Thames Valley. 5.0. Meet our Development Director of Customer Care and see what she is looking for in her team. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. Job Type: Contract. GOOD STAff welfare and salary paid on time, Staff welfare is always important! This website uses cookies to improve your experience while you navigate through the website. Forgotten your password? . Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Any questions? Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. You can still pay your rent, request repairs and make enquiries. I have had very supportive managers who have encouraged my career progression. But opting out of some of these cookies may have an effect on your browsing experience. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Quite a large company so changes/projects take longer to complete. Anonymous Employee in London, England. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Friendly customer service staff Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. It is mandatory to procure user consent prior to running these cookies on your website. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . Really understaffed - non stop calls You'll need your mobile phone and your unique invitation code. This is a True/False flag set by the cookie. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). Service. , but rather staff support each other to make things right. However you may visit Cookie Settings to provide a controlled consent. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues 39,000.00, 29,500.00 Data Quality Analyst Interview. Unclaimed. Logos provided by Clearbit Training is really good, constantly having support from senior members. Sep 2004 - Nov 20073 years 3 months. 50,000.00, Talent Acquisition Specialist | Fintech / B2B, Talent Acquisition Manager (Go-To-Market), Newcastle upon Tyne, England, United Kingdom, 30,000.00 This is a True/False flag set by the cookie. Posted 22/12/2022 by Metropolitan Thames Valley. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. You can register for an account if youre the named person on your MTVH tenancy agreement. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. I've always felt if I have an idea I can put it into practice quite quickly. Their management style and the culture they have created is like something out of the 1970s. Unclaimed. TVH has such a light, friendly and open atmosphere; making it a great place to work. By clicking Accept, you consent to the use of ALL the cookies. Our Board. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. TVH has such a light, friendly and open atmosphere; making it a great place to work. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Housing Association. If youre not satisfied with our response, you can make a formal complaint. It's a nice, modern office environment, staff benefits are good. This makes them easy to keep track of and to see which candidates we still need references from. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. By clicking Accept, you consent to the use of ALL the cookies. There is no care or concern for residents it seems as they don't care. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Metropolitan Thames Valley | 8,500 followers on LinkedIn. If you don't have an invitation code you can use the MTVH Online support form to ask . I've loved my time here. See jobs Follow. . Often mistakes are covered up and rules are rewritten without consistency. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. About our cookies and how to manage them. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . We're always looking to innovate and do things differently. The offices are a lovely environment to work in and a bonus in themselves! No call is the same Learn more in our Cookie Policy. Click the link in the email we sent to to verify your email address and activate your job alert. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Lack of communication between different departments. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. About our cookies and how to manage them. It is mandatory to procure user consent prior to running these cookies on your website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. No call is the same 32,750.00, Talent Acquisition Specialist - Blue Collar. . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Asking for reviews. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . No integrity - avoid or get out while you can. A lot of passing the buck goes on I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. Location: Brent. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. repairsteamemails@mtvh.co.uk if you are a TVHA resident. | MTVH is one of the UK's largest housing associations. These cookies track visitors across websites and collect information to provide customized ads. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Copyright 2023 Metropolitan Thames Valley Housing. If weve sent you an invitation letter or email, your invitation code will be in it. Necessary cookies are absolutely essential for the website to function properly. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. About our cookies and how to manage them. great ambition and staff team are dedicated, good approach to flexible working. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Visit the Career Advice Hub to see tips on interviewing and resume writing. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. About our cookies and how to manage them. We also use third-party cookies that help us analyze and understand how you use this website. Jobs. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. No call is the same This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Undervalued by managment YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. We can provide support in a range of areas: Improved physical . No call is the same The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. It's a really good place to work if you like getting things done. This website uses cookies to improve your experience while you navigate through the website. The management structure is ex Metropolitan heavy. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Pros & Cons are excerpts from user reviews. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Positive Experience. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. This rating has improved by 7% over the last 12 months. Verify your email to use filters. Head of Customer Services. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Copyright 2023 Metropolitan Thames Valley Housing. If you've witnessed or been the victim of crime, report it . These cookies will be stored in your browser only with your consent. Average Interview. Hotjar sets this cookie to detect the first pageview session of a user. 1,028. Verify your email to use filters. I applied online. This category only includes cookies that ensures basic functionalities and security features of the website. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. This can show up occasionally, including when major corporate projects are being delivered. The pattern element in the name contains the unique identity number of the account or website it relates to. Rude, unproductive team members are promoted because they're friends with management, others are iced out for arbitrary or no reasons If you're looking for a rewarding career in an organisation that puts people first, you've come to . Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. By joining us, youll be helping to make a positive difference to peoples lives and society as a whole, whether thats in our housing, care, development, repairs or central services teams. | MTVH is one of the UK's largest housing associations. Theyll let you know if another visit is needed. Welcome. The managers and teams are very supportive on a daily basis. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. Company is backing these ideas. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Axis and MTVH. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. The pattern element in the name contains the unique identity number of the account or website it relates to. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. We use cookies on our website. This category only includes cookies that ensures basic functionalities and security features of the website. Sales Manager. Pros & Cons are excerpts from user reviews. Seems customer service focused at first but comes down to targets and stats Hotjar sets this cookie to detect the first pageview session of a user. This rating has improved by 3% over the last 12 months. Junior Ruby Developer at Metropolitan Thames Valley 0 . 204. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: ", "It is a good system to use for references. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. and Terms of Service apply. These cookies do not store any personal information. No one is allowed to disclose the new head office address in Farringdon. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. We aim to respond to emails within 2 . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Good chance to develop communication skills in all forms 1. Do you have what it takes to be one of them? You also have the option to opt-out of these cookies. For the USA please use SSN (Social . Training is really good, constantly having support from senior members. But opting out of some of these cookies may have an effect on your browsing experience. It is mandatory to procure user consent prior to running these cookies on your website. The office environment is modern and fresh, with wider computer screens. HR and upper management are completely clueless about what goes on, or don't care Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Historically great at developing staff. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Some team leaders are very knowledgable and helpful, Lack of diversity So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? Their management style and the culture they have created is like something out of the 1970s. Hotjar sets this cookie to identify a new users first session. The staff are lovely and I have met many wonderful people. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The managers and teams are very supportive on a daily basis. By accepting, you agree to our use of cookies. Lack of communication between different departments. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. The staff are lovely and I have met many wonderful people. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident.